Give Your Customers Community without the Massive Investment

Too much time is wasted in the B2B SaaS world. It doesn't need to take several months of debating, investigating platforms, and building strategy to give your customers the connection they want. I'll help you get started in 6 weeks. 
What I offer

Jumpstart Community Efforts with Monthly Customer Collaborations

  • Bring customers together now. 


  • Help them get the connections they need to succeed.


  • Get more customer support you can leverage for increased adoption & retention.
Write your awesome label here.
Write your awesome label here.

Give Customers What They're Asking For: Community

Help them find the customers, information, and strategic advantage they need to be successful. 

Let Them Discuss Topics They Care About

Give them space to talk about the topics that matter to them.

Find New Ways to Support Their Strategy & Success

Listen for opportunities to make big impacts with your customers' lifecycles, education, and success.

Allow Them to Tap Into Each Others' Expertise

Facilitate conversation among customers and give them lasting support in new relationships.

Bring Executive Customers Together 

Help executives connect, find value, and build better relationships in just one session.

What You Get From Each Session:

  New Customer Story Opportunities

 New Customer Content Creators

  Educational Gaps to Fill

  Testimonials, & Feedback You Can Use Now

Skip The Massive Investment & Give Your Customers Community NOW

Offer Community Connection NOW

Help customers get to know each other by facilitating introductions based on customer interests.

Slowly Build Community Efforts Overtime

Experts know that effective & successful communities grow organically overtime. Start working on that now.

Tap Into Customer Discussion Data NOW

  • Who Wants to Advocate?
  • What Has Extensive Experience?
  • Who used a Competitor?

Does This Approach Scale?

It Can & Does

Scale slowly and carefully.
Let's start with one session and add more opportunities for customers to connect as it makes sense for your business. 

All Customers Will Be Enabled to Connect After Each Session

Most Customers Just Want The Opportunity to Listen In

Customers Can Always Come To the Next Session To Connect

Scale By Offering Weekly Customer Collaboration Sessions

“We started Roundtables last year as a way for customers and prospects to connect in real-time on the subjects that matter most to them. Instead of a one-way receipt of information (like your typical webinar), these are open-floor discussions where people can ask their most pressing questions and get advice (or just empathy) from people who have been in their shoes. This has been so valuable in creating and nurturing relationships, providing insight into the troubles and challenges impacting our target market, and even building pipeline for sales.”
Shannon Howard
Our services

What's Included in this Customer Collaboration Service?

Prep: We will brainstorm to identify the cohorts, topics, and opportunities that will most quickly impact your customers & goals.

Promotion: Your marketing content will be created for you. The emails, social media posts, and internal updates are all covered. 

Hosting: Your event is 100% hosted. You don't even have to join. Your customers will participate in a highly valuable discussion with peers. 

Follow-Up: You, Your Customers, and Your internal teams will all receive follow ups to the event.

  • Customers will get a recap, links to other participants' LinkedIn URLs, a short survey and access to the recording.


  • You'll receive the transcript, recording, top quotes, a list of participants, and a report speaking to the goals we outlined in Prep.


  • Your teams will receive reports pertaining to support, success initiatives, additional resources requested, customer questions, advocacy opportunities, and product feedback.
Easy as one, two, three

Get Your Community Started with
Customer Collaboration Sessions

1 Monthly Cohort Collaboration

$2499/mo
Mary Green will bring your customers together while building a sense of community, providing resources, and identifying your future advocates.
  • Marketing messages included
  • Full facilitation of conversation/topics
  • Follow up service to customers & internal teams

2 Monthly Cohort Collaborations

$4299/mo
Help even more customers connect and bring immense value back to your internal teams with reports on feedback, adoption issues, education opportunities, and potentials for expansion.
  • Topics suggested for your customers
  • Customer newsletter feature
  • Company goal alignment with topic and conversation flow
FAQ

Frequently asked questions

What if I have 1000's of Customers?

Let's start with the most strategic group and grow from there. We'll manage the cohort selection, promotion, and post-session promotion so all customers can tap into this resource.

Can't I run these sessions myself?

You could. But I have years of experience and I know how to optimize the value you and your team get out of these sessions. There's a lot to it. 

When can we start?

How about this month? I can usually get a session scheduled within 2 weeks.
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